Psychosocial services

  • Do you have concerns about your role as a parent?
  • Is your child going through a difficult period?
  • Do you want to improve your relationship with your child or teenager?
  • Is communication between you and your partner difficult?
  • Are you striving for a more fulfilling family life?

Youth psychosocial services offered by professionals are available for you, your family and your children. These services are personalized and adapted to your situation and your needs.

  •  Info-Social 811

This is a free and confidential telephone service for parents of children aged 0 to 17 in need of psychosocial counselling.

The service is available 24 hours a day, 365 days a year.

Dial 811, option 2, to reach a psychosocial worker quickly.

For more information: Info-Santé 811 | Government of Québec (quebec.ca)

  • Aire ouverte

Aire ouverte is for youth aged 12 to 25 and their loved ones. A team of professionals is available free of charge, with or without an appointment. Response within 24 to 48 hours.

Text or call: 450-271-6382
Email: aireouvertelanaudiere@ssss.gouv.qc.ca

For more information: Aire ouverte: CISSS de Lanaudière (gouv.qc.ca)

  • 211 Service

Directory of public and parapublic community organizations and services in Lanaudière.

Dial 211

  • Helpline for parents

Free and confidential professional support for parents who feel the need to open up to a support worker, by phone, chat or email. Helpline for parents – Free professional support

  • Mouvement santé mentale Québec

Mouvement Santé mentale Québec provides tools to help promote positive mental health. This organization teaches self-care strategies and how to build on the positive aspects of your environment.

  Tools | Mouvement SMQ (in French)

 

  • Breathe. Don’t let your stress get the last word! Awareness campaign to promote positive mental health.

The Respire campaign’s objective is to inform parents about the factors that affect positive mental health in youth and proposes tools to better support them.

Parent - Respire. (tuaslederniermot.com) (in French)

 

  • RBC university centre for expertise in mental health

This section of the site is specially designed for parents. It seeks to inform them about the factors that affect their child’s mental health and proposes way to support their development.

Consult the resource (in French)

 

  • Canadian Paediatric Society

Canadian paediatricians provide information about the health and wellness of children and teenagers.

  • Canadian Mental Health Association – Québec Division

The Canadian Mental Health Association provides articles about the factors that affect mental health. You’ll find important key messages to help you talk about mental health with your child.

  • Comité québécois pour les jeunes en difficulté de comportement (CQJDC). Wellness for youth experiencing social, emotional and behavioural difficulties

This site offers training and information resources to help parents support a child who is experiencing difficulties.

Information resources (cqjdc.org) (in French)

 

  • Alloprof

A reliable and scientifically validated source of information in Québec, Naître et grandir seeks to provide daily support to parents in their role so that they can promote their child’s development, from pregnancy to age 8.

  • Cultivating mental health

Tools to promote personal and social skills in youth, and how to create environments conducive to their mental health.

Ça se cultive | Outils pour favoriser la santé mentale positive (casecultive.ca) (in French)

 

  • Aide son enfant ($)

This site offers a range of tools that address various themes, including mental health (podcasts, a blog and articles). This resource can help you interact with your child in an informed and compassionate way.

Consult the resource (in French)

 

  • Boite à psy

This site offers advice, strategies and practical tools to help parents better understand and support their child in managing their stress, anxiety, emotions, self-esteem, etc. (downloadable infographics). 

Consult the resource (in French)

Resources to better empower your child

This section offers many resources to empower your child in understanding and managing their emotions. Your child may need support in using some of the tools provided.

  • MDJ La Minerve

This site offers free tools and videos to help youth better manage their stress and anxiety.

Jeunesse anxiété - MDJ La Minerve (in French)

 

 

  • Centre for Studies on Human Stress

This section of the site offers many resources to help youth better understand and manage stress (infographics, tools, video capsules, podcasts). 

Stress in young people - CSHS / CESH

  • Alloprof

Reading suggestions to help your child better understand their anxiety and emotions.

  • Reading suggestions to learn how to put words on their emotions (6-11 years old):

Consult the reading suggestions (in French)

  • Reading suggestions to better understand anxiety (6-11 years old):

  Consult the reading suggestions (in French)

 

  • Breathe. Don’t let your stress get the last word! Awareness campaign to promote positive mental health.

The Respire campaign’s objective is to inform parents about the factors that affect positive mental health in youth and proposes tools to better support them.

Jeune du primaire - Respire. (tuaslederniermot.com) (in French)

  • RBC university centre for expertise in mental health

This section of the site is specially designed for youth. It seeks to inform them about the factors that affect their mental health and proposes strategies to help them manage their stress.

Stratégies pour apprivoiser mon stress - Centre RBC d'expertise universitaire en santé mentale (usherbrooke.ca) (in French)

Resource for supporting youth

  • Youth forum

This site offers free tools and videos to help youth learn how to better manage their stress and anxiety.

Jeunesse anxiété - MDJ La Minerve (in French)

  • Let’s talk about it!

Télé-Québec’s site offers informative and humorous web capsules on mental health and a variety of issues and themes that teens are concerned about.


  • Centre for Studies on Human Stress

This section of the site offers many resources to help youth better understand and manage stress (infographics, tools, video capsules, podcasts). 

  • Youth in Mind Foundation

This toolkit for youth includes advice and tools so they know what to do when they’re struggling, how to get help, and how to better understand and maintain positive mental health in the day-to-day.  


Reading suggestions to better understand anxiety in youth aged 12 to 17. 

Consult the resource (in French)

  • Breathe. Don’t let your stress get the last word! Awareness campaign to promote positive mental health.

The Respire campaign’s objective is to inform parents about the factors that affect positive mental health in youth.

Consult the resource

  • RBC university centre for expertise in mental health

This section of the site is specially designed for youth. It seeks to inform them about the factors that affect their mental health and proposes strategies to help them manage their stress.

A practical guide for teens to help them better navigate their situation, focus their thoughts and think about their presence in life.

Consult the resource (in French)

  • Tel-Jeunes

A confidential space for youth aged 20 and under who are looking for accurate information and an attentive, non-judgmental ear.

This platform offers online content, a chat space, forums and a chance to consult with a professional support worker (phone, text, chat).  

  • Telephone: 1-800-263-2266
  • Text: 514-600-1002 
  • Website

Better managing stress and anxiety

Why use an app to calm stress and anxiety?

When you’re going through a difficult period with high stress and anxiety, some apps can help. They provide simple and accessible tools, like logbooks, guided breathing exercises, soothing audio sessions or questionnaires to help you get to know yourself better.

These apps, based on recognized techniques, help youth understand what triggers stress and offer simple actions they can take to regain a sense of calm, one step at a time, at your own pace.

Are these apps good for me?

These apps can be helpful support tools, but they don’t replace the counselling and ongoing support of a health professional. If you’re concerned about your symptoms or they become difficult to control, consult a professional.

Find the resources available at:  quebec.ca/en/health/mental-health

Do you need to talk to someone right away? Support workers are available to help you 24/7. Contact them.

Info-Social 811

Dial 811 and choose option 2 to speak to a psychosocial worker quickly. It’s free and confidential.

 

Suicide support and prevention

Are you thinking about suicide? Are you worried about a loved one? For support, consult suicide.ca, call 1-866-APPELLE (1-866-277-3553) or send a text to 535353.

 

911 EMERGENCY

In case of immediate danger, for yourself or for a loved one, call 911.

ADD/ADHD

Attention deficit disorder (ADD) or attention deficit hyperactivity disorder (ADHD) is a daily challenge for many families in Lanaudière. Under the Youth in Difficulty Program (frontline service), youth and their families receive support for this neurodevelopmental disorder. We favour a participatory approach and concrete interventions with families and all partners. Note that this is an intersectoral service that offers effective and individualized strategies.  

All the support workers on the Youth in Difficulty team, specifically a team of educators, work with this clientele. They propose educational strategies and work regularly with other professionals in an interdisciplinary context.

Support is adapted to the specific needs of each child, taking into account their challenges and their impact on their daily life. By developing a close collaboration with the family and the community, we seek to optimize the child’s social and organizational skills. We also help them better manage their emotions and control their impulsivity more effectively. Lastly, we propose tools to help the child channel their energy and reduce their physical and/or mental hyperactivity, while building on their strengths.

Where to turn?

  • At any time, whether or not it’s a crisis situation, you can call Info-Social to speak to a psychosocial worker. Dial 811, option 2 (24/7).  
  • Your family doctor. You don’t have a family doctor? Register with the  Québec Family Doctor Finder, by phone at 1-833-755-4263, or go to a walk-in medical clinic (in French).