Even during the pandemic, you can consult a health or social services professional if you feel the need or if you or a family member has a health problem or a psychosocial problem. Find out about the consultation procedures depending on your situation on the page If you need a consultation during the COVID‑19 pandemic.

If you have symptoms such as new cough or cough that gets worse, fever, difficulty breathing or sudden loss of sense of smell without nasal congestion with or without loss of taste:

  • Do not go to a medical clinic unless you have first obtained an appointment.
  • If your condition allows you to do so, call 1-877-644-4545. If you are a traveller who has returned within less than 14 days, mention it.
  • Visit the emergency room only if you have difficulty breathing (you have difficulty breathing when resting or are unable to breathe when lying down).